Just the FAQs

Yes, we offer exclusive trade pricing and dedicated B2B support. At FlowForm Bathrooms, we partner directly with plumbers, bathroom fitters, HMO developers, and commercial contractors across the UK. We understand that in the trade, time is money and call-backs eat into your margins. That is why our entire catalog—from our 100% waterproof bathroom furniture to our architectural-grade wall cladding—is engineered for fast installation and a permanent, "fit-and-forget" finish.

By opening a FlowForm Trade Account, you gain access to:

• Exclusive Trade Discounts: Highly competitive pricing across our entire range of premium bathroom supplies, ensuring you maximize profit on every job.
• Volume & Bulk Orders: Pre-calculated, heavy discounts for multi-unit developments, commercial refits, and HMO projects.
• Dedicated Commercial Delivery: Reliable, site-direct delivery across Mainland England, including LWB van and kerbside drops for heavy bulk materials and pallets.
• Zero Call-Back Quality: Our core products feature 100% waterproof, zero-MDF construction, completely eliminating the risk of water damage and tenant call-backs.

How to Apply:
Whether you need a bulk quote for a 30-bathroom commercial refit or reliable, waterproof supplies for your local plumbing business, we are ready to supply you. Please email support@flowformbathrooms.co.uk with your company details to open a trade dialogue and secure your discount today.

Absolutely. All product guarantees and warranties are held and fulfilled directly by the original manufacturer. If you experience a manufacturing defect, our support team will actively assist in facilitating communication between you and the manufacturer to resolve the issue swiftly.

Yes. Our premium bathroom furniture collections are specifically engineered and treated to withstand high moisture and humidity levels typical of bathroom environments.

We do not process direct exchanges. If you need a different variation, you must return the original item for a refund in accordance with our returns policy and place a new, separate order for the correct item.

As an independent design house offering free outbound delivery, the buyer is strictly responsible for all return postage and freight costs. For large or heavy items, we highly recommend using a tracked and insured freight service.

We offer Free Standard UK Delivery on all orders, regardless of size or weight.

Large fixtures, including vanity units, frames, and ceramics, are delivered via a specialized pallet freight network. Please note that this is a strict kerbside delivery service. The driver will lower the pallet to the kerb, and it is the customer's responsibility to arrange for the items to be moved safely inside the property.

All orders are processed and dispatched within 1 to 2 business days. Transit time typically takes an additional 3 to 5 business days depending on the courier network. You will receive a tracking link via email as soon as your order is dispatched.

Yes. You have 14 days from the date of delivery to initiate a return. To be eligible for a refund, the items must be completely unused, uninstalled, and in their original, undamaged packaging.